APO06

Cost & Budget Management

APO10

Vendor Management

EDM02

Business Values

Financial Management
EDM04

Cost Optimisation

BAI02

Requirements Gathering

BAI01

Project Management

APO05

Portfolio Management

Applications

(Apps)

ITRG05

Application Maintenance

PPM & Projects
BAI05

Organisational change management

Data

& BI

ITRG08

Data Quality

Strategy & Governance
MEA04

Managed Assurance

Security & Risk
MEA03

External Compliance

BAI03

Enterprise Application Selection & Implementation

BAI07

Application Development Quality

BAI03

Application Development Throughput

ITRG04

Application Portfolio Management

DSS02

Service Desk

BAI10

Configuration Management

BAI07

Release Management

DSS01

Operations Management

BAI09

Asset Management

BAI06

Change Management

BAI04

Availability and Capacity Management

APO09

Service Management > Audit Form

APO03

Enterprise Architecture

BAI11

Managed Projects

APO11

Quality Management-Audit Form

Service Planning & Architecture
ITRG03

Manage Service Catalogs

People & Resources
ITRG02

Leadership, Cultural Values

APO07

Human Resources Management

BAI08

Knowledge Management

ITRG01

IT Organisational Design

ITRG07

Data Architecture

ITRG06

Business Intelligence & Reporting

APO14

Managed Data

APO04

Innovation

APO02

IT Strategy

APO01

IT Management & Policies

DSS04

Business Continuity

APO13

Security Strategy

APO12-EDM03

Risk Management

MEA01

Performance Measurement

EDM01

IT Governance

APO08

Stakeholder Relation

DSS04

Disaster Recovery Planning

DSS05

Security Management

DSS06-MEA02

Business process controls & internal audit

IT Management & Governance Framework

A comprehensive & connected set of standards to help you

optimize and improve your core IT process.

Infrastructure & Operations
DSS03

Incident and Problem Management